RETURN FORM

No return form required

You no longer need to fill out or print a form to make a return. Simply use the return label that came with your package and drop it off at your pickup point – you do not need to register the return or notify us in advance.

You have a 30-day return policy. The item must be unused, in its original condition, and with all labels intact. A return fee of SEK 49 will be deducted from the refund for returns within Sweden.

Questions? Email us at info@mjukvinden.shop.

Returns of underwear

For hygiene reasons, underwear, including Bamboo Boxers and multi-packs, is not covered by our voluntary 30-day return policy. For online purchases, the statutory 14-day right of withdrawal generally applies, subject to the exceptions provided by law. If an item has been handled more than is necessary to inspect it, a deduction may be made for any loss in value in accordance with the law. The statutory right of complaint is not affected.